Terms of Service

Please read these Terms of Service carefully before using the website located at caferio-newhot.click (the "Website") or any services offered by Cafe Rio (the "Company," "we," "us," or "our"). By accessing or using our Website, placing an order, or otherwise interacting with our services, you ("User," "you," or "your") agree to be legally bound by these Terms of Service ("Terms"). If you do not agree to these Terms in their entirety, you must immediately discontinue use of this Website and our services.

1. Acceptance of Terms

By accessing, browsing, or using caferio-newhot.click in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy, which is incorporated herein by reference. These Terms constitute a legally binding agreement between you and Cafe Rio.

You represent and warrant that you are at least eighteen (18) years of age, or if you are between the ages of thirteen (13) and seventeen (17), that you are using the Website under the direct supervision of a parent or legal guardian who has agreed to these Terms on your behalf. If you are accessing the Website on behalf of a business entity or other organization, you represent that you have the authority to bind that entity to these Terms.

Your continued use of the Website following any posted changes to these Terms constitutes your acceptance of those changes. We reserve the right to update, revise, or modify these Terms at any time, and it is your responsibility to review them periodically.

2. Description of Services

Cafe Rio is a food service business operating in the United States. Through the Website caferio-newhot.click, we offer the following services and functionalities:

• Display of our food and beverage menu, including descriptions, ingredients, pricing, and nutritional information.
• Online ordering and delivery or pickup coordination for food items prepared by Cafe Rio.
• Promotional offers, discounts, loyalty programs, and coupons available to registered users or newsletter subscribers.
• Customer account creation and management, enabling users to store preferences, order history, and payment information.
• Customer support and feedback channels, including forms, email, and phone-based assistance.
• Information about catering services, special events, and group orders.
• Blog posts, recipes, news, and other food-related content published by or on behalf of Cafe Rio.

We reserve the right to modify, expand, reduce, or discontinue any aspect of our services at any time without prior notice. We do not guarantee uninterrupted availability of the Website or any particular service feature. Certain services may be subject to additional terms and conditions that will be presented to you at the time of use.

Food items depicted on the Website are representative in nature. Actual products may vary in appearance, portion size, and ingredient composition depending on availability, location, and preparation method. Cafe Rio makes no guarantee that any specific menu item will be available at all times.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a user of our Website and services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order.
• Maintain the confidentiality of your account login credentials and promptly notify us of any unauthorized access or use of your account.
• Use the Website and services only for lawful purposes and in accordance with these Terms.
• Comply with all applicable federal, state, and local laws and regulations while using the Website.
• Promptly pay for any orders placed through the Website in accordance with the payment terms described herein.
• Notify Cafe Rio of any known or suspected security vulnerabilities affecting the Website.

3.2 Prohibited Activities

You expressly agree that you will NOT engage in any of the following activities in connection with your use of caferio-newhot.click:

• Using the Website for any fraudulent, deceptive, or illegal purpose, including but not limited to submitting false orders or chargebacks without legitimate cause.
• Attempting to gain unauthorized access to any portion of the Website, server, database, or network connected to the Website.
• Introducing viruses, malware, trojan horses, ransomware, worms, or other harmful code or materials into the Website.
• Using automated bots, scrapers, spiders, crawlers, or similar automated means to collect data from the Website without our prior written consent.
• Impersonating any person or entity, or falsely representing your affiliation with any person or entity.
• Interfering with or disrupting the integrity, performance, or availability of the Website or its underlying infrastructure.
• Harvesting or collecting email addresses, contact information, or other personal data from the Website for unsolicited commercial communications.
• Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Website or its content for commercial purposes without our express written permission.
• Posting or transmitting any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
• Circumventing, disabling, or otherwise interfering with security-related features of the Website.
• Using the Website to solicit others to participate in any unlawful scheme or activity.
• Violating any applicable export control laws or regulations.

Cafe Rio reserves the right, in its sole discretion, to terminate, suspend, or restrict your access to the Website and services immediately if you are found to be engaging in any prohibited activity, without liability to you.

4. User Accounts

To access certain features of the Website, including placing online orders and accessing loyalty rewards, you may be required to create a user account. When creating an account, you must provide truthful and complete information. You are solely responsible for all activity that occurs under your account.

You agree not to share your account credentials with any third party. You acknowledge that Cafe Rio is not liable for any loss or damage arising from your failure to maintain the security of your account. If you suspect unauthorized use of your account, you must notify us immediately at [email protected].

We reserve the right to suspend or terminate any account at our discretion, particularly in cases where we believe the account has been compromised, is being misused, or is associated with prohibited activities.

5. Intellectual Property Rights

5.1 Ownership

The Website and all of its content, including but not limited to text, graphics, images, photographs, logos, trademarks, service marks, trade names, video clips, audio files, icons, software, code, data compilations, and the overall design and layout (collectively, "Content"), are the exclusive property of Cafe Rio or its licensors and are protected under applicable United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark law, trade secret law, and other applicable federal and state laws.

5.2 Limited License to Users

Subject to your compliance with these Terms, Cafe Rio grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content solely for your personal, non-commercial use. This license does not include the right to:

• Modify, adapt, translate, or create derivative works from any Content;
• Reproduce, distribute, publicly display, or publicly perform any Content;
• Use any Content for commercial purposes or for any public display without our express written permission;
• Remove any copyright, trademark, or other proprietary rights notices from the Content.

5.3 Trademarks

The Cafe Rio name, logo, and all related marks are trademarks or registered trademarks of Cafe Rio in the United States. All other trademarks appearing on the Website are the property of their respective owners. Nothing in these Terms grants you any license or right to use any trademark without the prior written consent of the trademark owner.

5.4 User-Submitted Content

If you submit, post, upload, or otherwise transmit any content to the Website (including reviews, comments, photos, or feedback), you grant Cafe Rio a worldwide, royalty-free, non-exclusive, irrevocable, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, perform, and display such content in any media or format, now known or later developed, for any purpose related to our business operations, marketing, and promotion.

You represent and warrant that you own or have the necessary rights to submit such content and that doing so does not infringe any third-party intellectual property rights, privacy rights, or other legal rights.

6. Online Ordering and Payment Terms

6.1 Order Placement

By placing an order through caferio-newhot.click, you represent that all information you provide is accurate, complete, and current. All orders are subject to availability and confirmation. Cafe Rio reserves the right to refuse or cancel any order at any time for any reason, including but not limited to product unavailability, errors in pricing or product descriptions, or suspected fraudulent activity.

6.2 Pricing

All prices displayed on the Website are in United States Dollars (USD). Prices are subject to change without notice. Applicable taxes, delivery fees, and service charges will be disclosed and added to your order total at checkout before you confirm your purchase. Cafe Rio is not responsible for pricing errors; in the event of a pricing error, we will notify you before processing your payment and give you the option to confirm or cancel your order at the corrected price.

6.3 Payment Methods

We accept payment by major credit cards, debit cards, and other payment methods as indicated at checkout. By providing payment information, you represent that you are authorized to use the payment method provided and that you authorize Cafe Rio to charge the applicable amount to that payment method.

6.4 Refunds and Cancellations

Refund and cancellation policies for food orders are subject to the specific terms communicated at the time of purchase and may vary depending on the type of order (delivery, pickup, or catering). Generally, food orders may not be canceled once preparation has begun. If you have a concern about a food order, please contact us at [email protected] within a reasonable time after the issue arises.

6.5 Third-Party Payment Processors

Payment transactions may be processed by third-party payment processors. Your use of these processors is subject to their respective terms and privacy policies. Cafe Rio is not responsible for the security or performance of third-party payment processors.

7. Food Allergen and Dietary Information

Cafe Rio makes reasonable efforts to provide accurate allergen and dietary information on the Website. However, we cannot guarantee that our food is free from any particular allergen, as our products are prepared in facilities that handle common allergens including but not limited to wheat, dairy, eggs, nuts, soy, and shellfish. Cross-contamination is possible.

If you have a food allergy, intolerance, or dietary restriction, you must notify our staff at the time of ordering. Cafe Rio is not liable for any allergic reactions or adverse health effects resulting from the consumption of our food products. The information provided on the Website is for general informational purposes only and does not constitute medical or dietary advice.

8. Third-Party Links and Services

The Website may contain links to third-party websites, applications, or services that are not owned or controlled by Cafe Rio. We provide these links for your convenience only and do not endorse, control, or assume any responsibility for the content, privacy practices, or terms of any third-party website or service. Your use of any third-party website or service is at your own risk and subject to the terms of that third party. We encourage you to review the terms and privacy policies of any third-party services you access through our Website.

9. Disclaimers and "As-Is" Basis

THE WEBSITE AND ALL SERVICES, CONTENT, INFORMATION, AND MATERIALS PROVIDED BY CAFE RIO ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CAFE RIO EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES AS TO THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF ANY INFORMATION OR CONTENT ON THE WEBSITE;
• WARRANTIES THAT ANY DEFECTS IN THE WEBSITE WILL BE CORRECTED;
• WARRANTIES REGARDING THE QUALITY, SAFETY, OR SUITABILITY OF ANY FOOD PRODUCTS OR SERVICES OFFERED.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such jurisdictions, the disclaimers above shall be applied to the fullest extent permitted by applicable law.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CAFE RIO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, SERVICE PROVIDERS, OR SUCCESSORS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES;
• PERSONAL INJURY OR PROPERTY DAMAGE;
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS;
• ANY OTHER MATTER ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE OR OUR SERVICES;

EVEN IF CAFE RIO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL CAFE RIO'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO CAFE RIO IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN CAFE RIO AND YOU. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS ON LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

11. Indemnification

You agree to defend, indemnify, and hold harmless Cafe Rio and its officers, directors, employees, agents, licensors, affiliates, successors, and assigns from and against any and all claims, damages, losses, costs, liabilities, and expenses (including reasonable attorneys' fees and court costs) arising out of or in connection with:

• Your use of or access to the Website or services;
• Your violation of any provision of these Terms;
• Your violation of any applicable federal, state, or local law, regulation, or ordinance;
• Your violation of any third-party rights, including intellectual property rights or privacy rights;
• Any content you submit, post, or transmit through the Website;
• Any fraudulent, negligent, or willful misconduct by you.

Cafe Rio reserves the right to assume exclusive control of the defense of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any such matter without our prior written consent.

12. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, store, and share your personal information. Our Privacy Policy is incorporated into these Terms by reference. By using the Website, you consent to the data practices described in our Privacy Policy.

To the extent you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale or sharing of your personal information. Please refer to our Privacy Policy for more information about your California privacy rights.

Cafe Rio complies with applicable federal data protection requirements, including those enforced by the Federal Trade Commission (FTC) under Section 5 of the FTC Act, which prohibits unfair or deceptive acts or practices in connection with the collection and use of consumer data.

13. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the laws of the state in which Cafe Rio's principal place of business is located, without regard to its conflict of law principles. You agree that any legal action or proceeding arising out of or relating to these Terms, the Website, or our services shall be subject to the exclusive jurisdiction of the federal and state courts located in the United States.

To the extent that federal law applies, these Terms shall also be subject to applicable federal statutes and regulations, including but not limited to consumer protection laws enforced by the Federal Trade Commission (FTC), the Electronic Communications Privacy Act, and the Computer Fraud and Abuse Act (18 U.S.C. § 1030).

You hereby irrevocably consent and submit to the personal jurisdiction of such courts for the purpose of litigating any such claim or dispute. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Website by contacting Cafe Rio directly at [email protected]. We will make good faith efforts to resolve the dispute informally within thirty (30) days of receiving your written notice describing the nature of the dispute and the relief sought.

14.2 Binding Arbitration

If the parties are unable to resolve a dispute through informal means within thirty (30) days, any unresolved dispute, claim, or controversy shall be finally settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules, as modified by this Section. The arbitration shall take place in the United States, and the arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

The arbitrator shall have authority to award any remedy or relief that a court of competent jurisdiction could order, including injunctive relief, but shall not have authority to award relief to, against, or for the benefit of any person who is not a party to the arbitration.

14.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE YOUR RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING.

14.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened misappropriation of trade secrets or confidential information, or infringement of intellectual property rights.

15. Term and Termination

15.1 Duration

These Terms of Service are effective from the date you first access or use the Website and shall remain in full force and effect until terminated as set forth herein.

15.2 Termination by You

You may terminate your relationship with Cafe Rio under these Terms at any time by discontinuing your use of the Website and deleting your account, if applicable. Deletion of your account may be requested by contacting us at [email protected].

15.3 Termination by Cafe Rio

Cafe Rio reserves the right, in its sole discretion, to immediately suspend or terminate your access to the Website and services, with or without notice, for any reason, including but not limited to:

• Your breach or violation of any provision of these Terms;
• Your engagement in fraudulent, harmful, or illegal activity;
• A request by law enforcement or government authority;
• Discontinuation or material modification of the Website or any service;
• Unexpected technical or security issues.

15.4 Effect of Termination

Upon termination of these Terms or your access to the Website, all licenses and rights granted to you under these Terms shall immediately terminate. Sections of these Terms that by their nature should survive termination, including but not limited to Intellectual Property Rights, Disclaimer, Limitation of Liability, Indemnification, Governing Law, and Dispute Resolution, shall survive any such termination.

16. Changes to Terms

Cafe Rio reserves the right to modify, update, or revise these Terms of Service at any time, in our sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice such as a prominent notice on the Website or an email to the address associated with your account.

Your continued access to or use of the Website after the effective date of any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must immediately stop using the Website and services and, if applicable, delete your account.

We encourage you to review these Terms periodically to stay informed of any updates. It is your responsibility to check this page for changes. Your use of the Website following any changes constitutes your agreement to the modified Terms.

17. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be invalid, unlawful, void, or unenforceable for any reason, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if modification is not possible, the provision shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall not be affected by the invalidity or unenforceability of any single provision.

The failure of Cafe Rio to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any breach or default under these Terms shall not be deemed a waiver of any subsequent breach or default.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any additional terms and conditions incorporated herein or presented to you in connection with specific services, constitute the entire agreement between you and Cafe Rio with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter.

No modification, amendment, or waiver of any provision of these Terms shall be effective unless in writing and signed by an authorized representative of Cafe Rio. Any purported modification or waiver that does not meet these requirements shall be null and void.

19. Force Majeure

Cafe Rio shall not be liable for any failure or delay in the performance of its obligations under these Terms arising out of or caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, epidemics, pandemics, fire, flood, war, terrorism, civil unrest, labor disputes, governmental actions, internet or telecommunications disruptions, or power outages. In the event of such a force majeure event, Cafe Rio will use commercially reasonable efforts to resume normal operations as promptly as practicable.

20. Electronic Communications

By using the Website, you consent to receiving electronic communications from Cafe Rio, including notices, disclosures, agreements, and other information in electronic form. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You may opt out of marketing and promotional emails at any time by following the unsubscribe instructions contained in any such email or by contacting us directly.

The use of the Website is subject to all applicable federal laws governing electronic communications, including the Electronic Signatures in Global and National Commerce Act (E-SIGN Act), which validates the use of electronic records and signatures.

21. Accessibility

Cafe Rio is committed to ensuring that our Website is accessible to individuals with disabilities, in accordance with applicable federal requirements, including the Americans with Disabilities Act (ADA). We strive to maintain our Website in conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. If you experience any difficulty accessing our Website or services, please contact us so that we may assist you and address any accessibility barriers.

22. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service, or if you need to contact us for any reason related to your use of the Website or our services, please reach out to us using the following contact details:

We will make every reasonable effort to respond to your inquiry within a reasonable time. For urgent matters related to food safety or order issues, we encourage you to contact us directly by email at [email protected].

These Terms of Service were last updated and are effective as of July 8, 2026. By continuing to use caferio-newhot.click and the services of Cafe Rio, you acknowledge that you have read, understood, and agree to be bound by all of the terms and conditions set forth herein.